RETURNS AND EXCHANGES

RETURNS AND EXCHANGES

We’ll gladly accept items purchased for return or exchange under the following terms & conditions:

●    You must notify us via email or through the “contact us” form within 14 days from the day you receive the item.
●    To begin the return/exchange procedure fill in the return form. As soon as we receive the return form we will confirm the receipt by email.
●    The product must be received in its original condition and package unworn.
●    If case of return, the amount will be refunded within 14 business days from the receipt of the product. Refunds will be returned by the original form of payment.

Returns are FREE. Returns are made by DHL on our account.

Change / Cancel My Order


If an order has been completed cancellation or change of the order can only be done if the item has not been shipped yet. If you wish to change or cancel your order contact us immediately via the “contact us” form or send us an email to info@morellehandbags.com.
If your order hasn’t been shipped we will cancel your order and provide you with a refund.


USE OUR RETURNS FORM HERE